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Arithon Integration with Skype

In summary, Skype users can speak to other Skype users for free, call traditional telephone numbers for a fee (SkypeOut), receive calls from traditional phones for a fee (SkypeIn), and receive voicemail messages for a fee.

SkypeOut is a paid feature of the Skype internet telephony service, which allows Skype users to call virtually any non-computer-based landline or mobile telephone in the world.

SkypeIn allows Skype users to receive calls on their computers dialed by regular phone subscribers to regular phone numbers. SkypeIn permits users to subscribe to numbers in UK, USA, France, Hong Kong, Denmark, Finland, Norway, Sweden, Estonia and Poland. Cost is €30 for a 12-month subscription, or €10 for a three-month subscription. 

Each Skype user must have the Skype software running on his/her computer before Arithon can integrate with it. This software is available for free and can be downloaded from here. Once the page loads, click download on the top menu.

In order to utilise Skype within Arithon, simply go to the Admin->Preferences section and select the "Telephony - VOIP" tab. Select 'Skype' from the dropdown and press save. It is necessary to restart Arithon in order for changes to take effect. Upon restart, you will notice a telephone icon beside each telephone number field, clicking on this icon will initiate Skype to call the number in the field. You must ensure that the telephone number is saved in the correct international format which Skype expects.

PLEASE NOTE: As Skype is a 3rd party software and is not associated in anyway with Arithon, we cannot provide any support for issues you encounter using the Skype software. Please contact Skype for any support queries you may have.

If you require any Skype telephones for use in your office, please contact us for pricing and product details.
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